Everything you need to know about our delivery service
Orders are processed within 24 hours on business days (Monday-Friday). Orders placed on weekends are processed on Monday.
We deliver to all 36 states in Nigeria. Urban areas receive faster delivery than remote locations.
All orders are packaged in plain, unmarked boxes to protect your privacy. No indication of contents on the outside.
| Location | Delivery Time | Standard Shipping | Express Shipping |
|---|---|---|---|
| Abuja (FCT) | 1-2 business days | ₦1,500 | ₦3,000 |
| Lagos | 2-3 business days | ₦2,000 | ₦3,500 |
| Port Harcourt | 3-4 business days | ₦2,500 | ₦4,000 |
| Kano, Ibadan, Benin | 3-5 business days | ₦2,500 | ₦4,500 |
| Other Major Cities | 3-5 business days | ₦3,000 | ₦5,000 |
| Remote Areas | 5-7 business days | ₦3,500 | Contact us |
Enjoy FREE standard shipping on all orders over ₦50,000
You complete your purchase and receive an immediate order confirmation email with your order number.
Our team verifies your payment, picks your items from inventory, and carefully packages your order in discreet packaging.
Once shipped, you'll receive an email and SMS with your tracking number and estimated delivery date.
Track your package in real-time using the tracking number provided. You can check status anytime in your account dashboard.
Our courier partner will attempt delivery. Ensure someone is available to receive the package.
Inspect your package immediately! Report any damage within 2 hours of delivery for a replacement.
Please ensure your shipping address is complete and accurate:
Note: We cannot be held responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by customers.
You can track your order in multiple ways:
If the courier cannot deliver your package:
Business days are Monday-Friday (excluding public holidays). Weekends and holidays are not counted in delivery estimates.
Ensure your phone is reachable so courier can contact you for delivery.
Try to be home during estimated delivery window or arrange for someone to receive.
Check package for damage right away. Report issues within 2 hours.
Provide clear landmarks and detailed directions for easy location.
Turn on email/SMS alerts to stay updated on your order status.
Reach out anytime if you have questions about your delivery.
Our customer service team is here to assist you